Contact
Reach the right person the first time
We answer email. Use the address that matches your enquiry and include the details listed beneath it — a message with the page address and a checkable source is usually resolved in one exchange rather than four.
- Corrections
- corrections@truetradepath.com
- Listings
- listings@truetradepath.com
- General
- hello@truetradepath.com
A web form is coming
Where to send what
Corrections and factual disputes
A figure is wrong, a code reference is out of date, a licensing requirement has changed, a calculator produces a result you can show to be incorrect, or a page states something that is not true.
Include in your message
- The full address of the page.
- The specific figure, sentence or result at issue — quote it if you can.
- What the correct information is.
- A source we can check, where one exists. This is the single thing that most speeds up a correction.
- For a calculator, the exact inputs you used, so we can reproduce the output.
Response time
Acknowledged within three business days. Substantiated corrections resolved within ten business days of acknowledgement. Errors that materially change a result are corrected immediately on confirmation.
Directory listings
Adding an organization to the directory, correcting details on an existing listing, claiming a listing, or requesting removal.
Include in your message
- The organization's legal name and the listing address, if it is already published.
- Whether you are submitting, correcting, claiming or removing.
- Confirmation that you are authorised to act for the organization.
- Your name, role and a contact number we can use to verify authorisation.
Response time
Acknowledged within three business days. Removal requests actioned within five business days and honoured without requiring a reason.
Press and research
Interview requests, questions about our methodology or data sources, permission to cite or reproduce our figures, and enquiries from journalists, academics and public agencies.
Include in your message
- Your outlet or institution and your role.
- What you are working on and the angle.
- Your deadline, stated explicitly.
- The specific pages, tools or figures you are asking about.
Response time
Answered within three business days. Where you state a deadline we will meet it or tell you promptly that we cannot.
Advertising
Questions about display advertising inventory, placement policy or our advertising standards.
Include in your message
- The organization you represent.
- The campaign type and the dates under consideration.
- Confirmation that you have read the advertising disclosure.
Response time
Answered within five business days. Enquiries seeking paid rankings, sponsored listings, paid reviews, editorial placement or link purchases are declined without further correspondence.
Everything else
Accessibility barriers, privacy questions and requests, legal notices, tool suggestions, bug reports, and anything that does not fit above.
Include in your message
- A clear subject line describing what the message is about.
- For a bug, the page address, your browser, and what you expected to happen.
- For an accessibility barrier, the page address and the assistive technology you were using.
Response time
Answered within five business days. Accessibility barriers that block access to a tool are treated as urgent and acknowledged within two business days.
The three addresses
If you would rather not use a prefilled link, these are the addresses. Anything sent to the wrong one is forwarded internally rather than discarded, but the routing above is faster.
- Corrections
- corrections@truetradepath.com
- Factual errors, disputed figures, code and licensing updates.
What we cannot help with
Being direct about this saves you the wait for a reply that would only say no.
- Advice on your specific job. We cannot tell you what size equipment your house needs, whether your wiring is compliant, whether your foundation crack is structural, or whether a particular repair is safe to attempt. That requires someone on site who is licensed to make the call.
- Contractor referrals. We do not recommend individual organizations. See the trust page for why.
- Disputes with a contractor. We have no authority over any organization listed on this site and cannot mediate, arbitrate or compel a refund. Complaints belong with your state licensing board, your state attorney general’s consumer protection division, or your own attorney.
- Legal, tax or insurance advice. Nothing we publish is advice of that kind, and we cannot provide it by email either.
- Paid placement of any description. Rankings, listings, badges, reviews and editorial mentions are not for sale at any price.
Common questions
Can True Trade Path recommend a contractor for my job?
Will you review my quote or tell me whether my contractor is right?
Do you offer guest posts, sponsored articles or link placement?
How do I stop receiving personalised advertising?
Is there a phone number?
Contact routing and response commitments last updated September 2026. Response times are stated in business days and exclude U.S. federal holidays.